Tony Hsieh-Author, Delivering Happiness; CEO, Zappos

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1:03:10

Tony Hsieh, Author, Delivering Happiness; CEO, Zappos

In conversation with Geoffrey Fowler, Reporter, The Wall Street Journal

Meet the man who built a business based on happiness. Hsieh co-founded LinkExchange and sold it to Microsoft for $265M in 1998. He then took Zappos from $1.6M in 2000 to more than $1 billion in 2008. Contrary to the take-no-prisoners persona one might presume would be required to rake in such revenues, Hsieh has made his mark by focusing his business model, ironically enough, on happiness. Hsieh now brings you his secret recipe for Zappos success. How does a company go from $1.6M to more than a billion dollars on happiness? And how did Hsieh make Zappos one of Fortune’s “100 Best Companies to Work For”?

This program was recorded in front of a live audience at The Commonwealth Club in San Francisco on June 17, 2010